tbaee Responsible Gaming — Your Protection is Our Priority
tbaee believes that enjoyable gaming is only possible when it is kept within limits. We place the highest importance on every player's mental wellbeing and financial safety.
Why Responsible Gaming Matters
Online gaming and betting can be enjoyed as a form of entertainment, but it is important to stay aware so that it never becomes a source of stress or financial difficulty. Following responsible gaming principles on the tbaee platform is essential for every member.
Gaming is a leisure activity — it is not a source of income. We want our users to always play in line with their budget, time, and state of mind. tbaee offers multiple effective protection tools for responsible gaming that you can activate at any time.
Please remember, only those aged 21 or above may open an account and play on tbaee. Ensuring this age limit is upheld is the responsibility of both us and you.
Protection Tools and Features
tbaee offers six strong protection measures to keep your gaming experience safe.
Set Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately and it will not be possible to deposit more than the set amount.
Time-Out Break
If you feel you need a break, you can take a time-out for anywhere from 24 hours to 30 days. During this time, logging in to your account and betting will be blocked — fully automatically.
Self-Exclusion
If you want a long-term self-exclusion, you can close your account for anywhere from 3 months to permanently. Your account cannot be reactivated while self-exclusion is active. Contact the support team to activate this feature.
Session Time Limit
You can set a maximum duration for each gaming session. When the set time is up, the system will automatically remind you to take a break and end the session.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a given period. When that limit is reached, the system will automatically stop your gaming session.
24/7 Support and Advice
If you have any concerns about gaming, our support team is available around the clock on live chat in Bengali. We will help you with professional guidance and setting the limits you need.
Warning Signs of Problem Gaming
If you notice the following signs, it means gaming is getting out of control. Seek help as soon as possible.
- Repeatedly returning to gaming to try to recover lost money.
- Hiding your gaming activity from family or friends.
- Borrowing money or spending savings to cover gaming costs.
- Feeling restless or irritable when trying to take a break from gaming.
- Prioritizing gaming over work, studies, or family responsibilities.
- Using gaming as a way to escape stress or sadness.
- Continually increasing bet amounts to get the same level of excitement.
Assess Yourself
Answer the questions below honestly — if more than two answers are "yes", you should seek help.
Have you played beyond your set budget?
Is gaming affecting your sleep or daily routine?
Have you placed bigger bets after a loss?
Is gaming affecting your relationships or work?
Have you tried to quit gaming but been unable to?
How to Activate Protection Limits
Activate protection tools on your account in just a few steps.
Log In to Your Account
Log in to your tbaee account and go to the "My Account" section.
Open the "Responsible Gaming" Section
In your account settings, select the "Responsible Gaming" tab.
Set Your Preferred Limits
Choose whichever you need — deposit limit, loss limit, session time, or time-out — and enter the amount or duration.
Confirm
Confirm the limit — it will take effect immediately. Requests to increase a limit are subject to a 24-hour processing wait.
Let Us Know If You Need Help
For any issue, contact us in Bengali on 24/7 live chat — we are always here for you.
For ages 21 and above only
You must be at least 21 years old to open an account and play on tbaee. Age is verified at the time of account registration. Keeping minors away from gaming is our social responsibility.
Contact Us for Help
If you feel gaming is having a negative impact on your life, do not wait — let our support team know. Our specialist team is able to help you put the right protection measures in place and, if needed, point you toward professional support.
Responsible Gaming Policy
See It as Entertainment
Always see gaming as a source of fun, not a way to earn money. Only bet an amount you would be comfortable losing.
Plan Your Budget
Set aside a fixed budget for gaming each month. Once that budget is spent, stop playing for the rest of the month — never use money your family needs for gaming.
Consider Your State of Mind
Never game when you are stressed, upset, or under the influence of alcohol. Make gaming decisions with a clear head and in a healthy state.
Track Your Time
Keep track of how much time you spend gaming. Take regular breaks and make sure you balance your time fairly between family, friends, and work.
Let Your Loved Ones Know
Let a family member or trusted friend know about your gaming habits. They will be able to alert you if needed.
Keep Your Account Secure
Do not share your account password with anyone, especially minors. Remember to log out on your own device.
Responsible Gaming FAQ
Answers to frequently asked questions are provided below.
Enjoy Gaming Safely
Play responsibly and enjoy the best games on tbaee.